Benefits Designed With You in Mind.
At Monogram Foods, our culture is our secret ingredient, and we believe that our team members are our greatest asset. Your spirit, dedication and passion are critical to our success and growth as a company. We are committed to providing you with a comprehensive benefits package to help you remain safe and healthy in every aspect of your life.
Our competitive benefits package includes an array of coverage ranging from health care, retirement savings, life and disability insurance, company-paid leaves and paid time off. Your benefits make up a significant part of your total compensation.
You are eligible to participate in Monogram’s benefits if you are a regular, full-time, or part-time team member. For more information about these benefits, including eligibility, please refer to your Team Member Benefits Guide or contact your local Human Resources Manager.
Below is an overview of the benefits offered to eligible team members.
- Medical & Prescription Drug
Blue Cross Blue Shield of Tennessee (BCBST)
Monogram offers three (3) medical plans so you can choose the option that best fits your needs. See your Team Member Benefits Guide shown in the Benefit Resources section.
Helpful Resources
Medical
- Where To Go For Best Care flyer
- Hinge Health Member flyer (English)
- Hinge Health Member flyer (Spanish)
- Hinge Health Program flyer
- Livongo Diabetes Management
Medicare Information
- Understanding Medicare flyer
- Medicare Eligible Turning 65 flyer
- How We Assist flyer
- Transitions Benefit Group – How We Assist
- Transitions Benefit Group – Medicare Options
- Mylo Medicare
Prescription
- 90-Day Refill flyer
- Mail Order Rx flyer
- Over the Counter (OTC) Savings flyer
- Specialty Pharmacy Network flyer
- Provider-administered Specialty Pharmacy flyer
- Exclusive Rx Specialty flyer
- 2025 Preferred Formulary Prescription Guide
- 2025 Preferred Formulary Changes
HSA & FSA
Additional Resources
Contact Information
Medical & Prescription Drug
Blue Cross Blue Shield of Tennessee (BCBST)
Phone:
- Member Services: 800.565.914
- Nurseline: 800.262.2873
- Tobacco Quitline: 888.283.6691
- Technical Support: 800.924.7141
Website: bcbst.com
Health Savings Account and Flexible Spending Accounts
Surency
Phone: 866.818.8805
Website: surency.com
- Qualifying Life Events
A Qualifying Life Event (QLE) is a change in your situation that allows you to enroll in health insurance outside of the annual Open Enrollment Period. When you experience a family status change or a qualifying life event, you have 30 days from the date of the qualifying event to make necessary changes consistent this event to your benefits. Some examples of qualifying life events:
- Birth, legal adoption or placement for adoption.
- Marriage, divorce, or legal separation.
- Dependent child reaches age 26.
- Spouse or dependent loses or gains coverage elsewhere.
- Death of your spouse or dependent child.
- Spouse or dependent become eligible or ineligible for Medicare/Medicaid or the state children’s health insurance program.
- Change in residence that changes coverage eligibility.
- Court-ordered change.
- Spouse’s open enrollment that occurs at a different time than yours.
How to submit a QLE:
- Contact a Benefits Communication Specialist at 800.607.1404 and submit your elections within 30 days of the qualifying life event. You will need to provide proof of the event, such as a marriage certificate, divorce decree, birth certificate or loss of coverage letter (refer to Verification Document resource). Failure to do so may result in an inability to change your benefit election(s).
- Login to your Paycom ESS account and add the QLE (refer to Paycom ESS QLE Steps resource).
Helpful Resources
- Telemedicine
Telemedicine benefits are available to team members enrolled in a Monogram Foods medical plan.
- General Medical (24/7 Care)
- Mental Health
- Dermatology
- Nutrition
- Digital Physical Therapy
- Tobacco Cessation
Helpful Resources
- Dental
Delta Dental of Tennessee
You can choose any dental provider and enjoy extra savings when you see an in-network dentist.
Helpful Resources
- Power of Two
- Delta Dental of TN Member Portal On-The-Go
- Delta Dental of TN Benefit Summary
- Delta Dental of TN Certificate of Coverage
Contact Information
Delta Dental TN
Phone: 800.223.3104
Website: deltadentaltn.com
- Vision
Eyemed
With the EyeMed Vision Care program, you can choose between in-network and out-of-network providers but will receive a higher level of benefits and enjoy greater convenience if you go to a vision care provider in EyeMed’s network.
Helpful Resources
Contact Information
EyeMed
Phone: 866.939.3633
Website: eyemedvisioncare.com
- Company-paid Group Term Life Insurance
Lincoln Financial
Group term life insurance is provided at no cost to you. You also have the option to purchase additional coverage at affordable group rates.
Helpful Resources
- Full-time Salary Key Team Member Benefit Summary
- Full-time Salary Team Member Benefit Summary
- Full-time Hourly Team Member Benefit Summary
- Full-time Hourly Team Member Benefit Summary – Union
- Temporary Team Member Benefit Summary (Hired as Full-time Team Member)
Contact Information
Lincoln Financial
Phone:
- Customer Service: 800.487.1485, Code: MONOGRAM-EE
- Evidence of Insurability (EOI) Questions: 888.287.8494, Option 2
Website: mylincolnportal.com
- Company-paid Short- and Long-Term Disability
Lincoln Financial
Short- and long-term disability can help supplement your income if you are unable to work due to illness or injury. Monogram provides these valuable benefits at no cost to you.
Helpful Resources
Short-Term Disability
- Full-time Salary Key Team Member Benefit Summary
- Full-time Salary Team Member Benefit Summary
- Full-time Hourly Team Member Benefit Summary
- Former Temporary Employee Hired as Full-Time Team Member Benefit Summary
Long-Term Disability
- Full-time Salary Key Team Member Benefit Summary
- Full-time Salary Team Member Benefit Summary
- Full-time Hourly Team Member Benefit Summary
- Former Temporary Employee Hired as Full-Time Team Member Benefit Summary
Contact Information
Lincoln Financial
Phone:
- Customer Service: 800.423.2765, Code: MONOGRAM-EE
- New Claims: 888.408.7300
- Existing Claims: 800.291.0112
Website: mylincolnportal.com
- Voluntary Benefits
Monogram offers many voluntary (employee-paid) benefit options:
Voya Whole Life Insurance – an affordable life insurance plan that builds cash value and can stay with you, even if you leave the company.
Accident Insurance – pays benefits for a broad range of injuries or treatments associated with a covered accident.
Critical Illness Insurance – helps guard against financial hardship should you be struck with a serious illness, such as cancer, heart attack or stroke.
Hospital Indemnity Insurance – can help pay for out-of-pocket expenses related to a hospital stay including copays, deductibles, and other costs that may add up due to loss of income.
Optional Life and AD&D Insurance – to supplement the company-paid life insurance, you may purchase additional coverage for you and your family.
Pet Insurance – coverage for your furry family members!
Helpful Resources
Voya Whole Life Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Optional Life and AD&D Insurance
- Full-time Salary Key Team Member Benefit Summary
- Full-time Salary Team Member Benefit Summary
- Full-time Hourly Team Member Benefit Summary
- Full-time Hourly Team Members – Union
- Temporary Team Members Benefit Summary (Hired as Full-time Team Member)
- Part-time Team Member Benefit Summary
Pet Benefit Solutions
Contact Information
Disability Insurance and Voluntary Benefits
Lincoln Financial
Phone:
- Customer Service: 800.423.2765, Code: MONOGRAM-EE
- New Claims: 888.408.7300
- Existing Claims: 800.291.0112
Website: mylincolnportal.com
Pet Insurance
Pet Benefit Solutions/Wishbone Pet Health Insurance
Phone: 800.891.2565 or 800.887.5708
Website: petbenefits.com
Email: customercare@petbenefits.com
- 12-Week Paid Maternity Leave
Available to all full-time team members that have 12 months of service and 1,250 hours, this benefit will provide 100% pay for 12 weeks continuously from date of delivery.
Helpful Resources
- 401(k) with Employer Match
Lincoln Financial
You may participate in the 401(k) Plan once you’ve completed five (5) months of service. Monogram will match the first 3% you contribute, then 50% of the next 2% you contribute. You always have 100% ownership of anything you or Monogram contribute to the plan, including any earnings.
Helpful Resources
Contact Information
Lincoln Financial
Phone: 800.234.3500
Website: LincolnFinancial.com/Retirement
- Paid Time Off
We believe that a balance between work and nonwork activities is essential to maintain quality performance and a positive work atmosphere. To support this philosophy, Monogram has designed a paid time off program that includes vacation time, sick time, and holiday pay. See the Team Member Guidebook for more details.
Helpful Resources
- Monogram Educational Benefit Video Library
Benefits Key Terms Explained
Primary Care vs Urgent Care vs ER
Medical Plans: HDHP High Deductible Health Plan
Medical Plans: PPO Preferred Provider Organization
Medical Plans Compared: HDHP vs PPO
Medical Plans: HDHP with HSA
Telehealth
HSA Health Savings Account
FSA Flexible Spending Account
HSA vs FSA
Dependent Care FSA
HRA Health Reimbursement Account
Prescription Drugs: Tips to Manage Costs
Dental Insurance
Vision Insurance
How to Read an EOB
401(k) Retirement Plans
Life and AD&D Insurance
Whole Life Insurance
Voluntary Benefits
Short-Term Disability Insurance
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Coverage
COBRA Insurance